Question 1

What container sizes are available?

Accepted Answer

We commonly supply 20ft and 40ft containers, in standard height and high cube. Other sizes and specialised units can be sourced on request through our quote form.

Question 2

What is a high cube container?

Accepted Answer

A high cube container is one foot taller internally than a standard container — 9ft 6in externally instead of 8ft 6in. The extra headroom suits bulky cargo, racking and conversion projects.

Question 3

What is a one-trip container?

Accepted Answer

A one-trip container is manufactured new, loaded once and shipped to the destination market. Paintwork, seals and flooring are close to factory condition, so these units look near-new at a lower price than a new unit.

Question 4

What does used condition mean?

Accepted Answer

A used container has been in cargo service. It is structurally sound and supplied wind & watertight, but surface wear, patch repairs and previous owner markings are normal for the grade.

Question 5

Are containers wind and watertight?

Accepted Answer

Where a listing states wind & watertight, the unit has been checked for water ingress at the roof, walls, floor line and door seals. The condition stated on the product page is the condition supplied.

Question 6

How do I order?

Accepted Answer

Browse Available Containers, open the container you want, choose a quantity and add it to your cart. At checkout you provide your customer, billing and delivery details, select a payment method and place the order.

Question 7

Can I buy multiple containers?

Accepted Answer

Yes. You can increase the quantity in the cart, or use the Request a Quote form for larger multi-unit orders so we can quote pricing and combined delivery.

Question 8

Can I request a quote instead of ordering online?

Accepted Answer

Yes. The Request a Quote form covers bulk orders, custom requirements, specialised containers and units that are not currently listed.

Question 9

Can I purchase as a business?

Accepted Answer

Yes. Checkout includes an optional company name field on both the billing and delivery sections so orders can be raised in a company's name.

Question 10

How does credit card payment work?

Accepted Answer

Select Credit Card at checkout and place your order. No card details are entered on this website. Our team then sends you a secure payment link to complete the payment.

Question 11

When will I receive the payment link?

Accepted Answer

The payment link is sent after our team has reviewed and confirmed your order. Until it is issued, your order shows a payment status of Payment Link Pending.

Question 12

How does bank transfer work?

Accepted Answer

Select Bank Transfer at checkout. Our bank transfer instructions are shown on your order confirmation and sent with your confirmation details. Use your order number as the payment reference.

Question 13

When is an order considered paid?

Accepted Answer

An order is marked Paid once cleared funds have been received and confirmed. Processing begins at that point.

Question 14

Do you deliver?

Accepted Answer

Yes. Delivery is arranged with you after your order is placed, and is quoted separately from the container price.

Question 15

How is delivery calculated?

Accepted Answer

Delivery pricing may vary based on destination and access requirements. Contact us for delivery details.

Question 16

What access is required?

Accepted Answer

The site must be firm, level and clear, with enough room for the delivery vehicle to manoeuvre and offload. Requirements depend on container size and the offload method used.

Question 17

Can you deliver to commercial sites?

Accepted Answer

Yes. Commercial, industrial, agricultural and construction sites are all common delivery destinations. Our team confirms access and timing with your site contact.

Question 18

Can I see additional photos?

Accepted Answer

Yes. Contact our team with the SKU or order number and we will provide the photos available for that unit or grade.

Question 19

Can I request specific container conditions?

Accepted Answer

Yes. Use the Request a Quote form to state your preferred condition grade — new, one-trip, used or refurbished — and we will confirm availability.

Question 20

Are product specifications accurate?

Accepted Answer

Specifications reflect the standard dimensions and details for the container type and grade listed. Where a photograph is representative of the grade rather than the exact unit, this is indicated on the product page.

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